Effective Date: March 31st, 2026
Troop Services LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, and any details you submit through contact forms, service requests, or scheduling tools. We may also collect limited non-personal information automatically when you visit our website, such as browser type, device type, and general website usage data.
How We Use Your Information
We use your information to respond to inquiries, schedule and provide HVAC and refrigeration services, send estimates and invoices, communicate about appointments, and improve our website and customer experience. We may also use your contact information to send service-related messages such as appointment confirmations, reminders, or follow-ups.
SMS and Communication Consent
By providing your phone number, you agree to receive calls and text messages from Troop Services related to your service requests, appointments, or account. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.
Sharing of Information
We do not sell or rent your personal information. We may share your information with trusted third-party service providers only as necessary to operate our business, such as scheduling platforms, invoicing systems, payment processors, or email and communication tools. These providers are only given the information needed to perform their services.
Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites. Troop Services LLC is not responsible for the privacy practices or content of those external sites.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Your Choices
You may contact us at any time to update or request deletion of your personal information. You may also opt out of certain communications as described above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Troop Services LLC
North Myrtle Beach, South Carolina
Phone: 843-340-5911
Email: troopservices@outlook.com
Website: troop-services.com